Privacy Policy

Last Updated: August 19, 2026

Alaya Health and Wellness (“Alaya Health and Wellness,” “we,” “us,” or “our”) is committed to protecting your privacy and safeguarding the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, communicate with us, submit a form, schedule an appointment, purchase a product or service, or otherwise interact with Alaya Health and Wellness.
By using our website or services, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Name
Email address
Mailing address
Telephone or mobile phone number
Appointment and scheduling information
Information submitted through website forms
Communications you send to us
Payment and transaction information
Other information you choose to provide when interacting with Alaya Health and Wellness
Payment information may be processed by third-party payment processors. We may not directly store complete payment card information.
We may also automatically collect certain information when you visit our website, including browser type, device information, IP address, pages visited, referring website, and other website usage information.
How We Use Your Information
We may use the information we collect to:
Provide and manage our services
Schedule, confirm, and manage appointments
Communicate with you regarding appointments, inquiries, services, or your relationship with Alaya Health and Wellness
Respond to questions and customer service requests
Process transactions and payments
Send service-related notifications
Send marketing or promotional communications when you have provided the appropriate consent
Maintain and improve our website, services, and customer experience
Protect against fraud, misuse, or unauthorized activity
Comply with applicable legal and regulatory requirements
SMS and Text Messaging
If you provide your mobile phone number and consent to receive text messages from Alaya Health and Wellness, we may use SMS or MMS messaging to communicate with you regarding appointments, scheduling, reminders, service-related information, customer support, follow-up communications, and, where you have expressly consented, promotional or marketing communications.
Consent to receive text messages is not a condition of purchasing any goods or services.
Message frequency may vary depending on your interactions with Alaya Health and Wellness. Message and data rates may apply.
You may opt out of receiving text messages at any time by replying STOP to any message. After opting out, you may receive a final confirmation message indicating that you have been unsubscribed. You may reply HELP for assistance or contact us at admin@alayahealthandwellness.com.
Your consent to receive text messages applies specifically to communications from Alaya Health and Wellness and is not transferable to another business or organization.
Mobile Information and Messaging Consent
Alaya Health and Wellness does not sell, rent, share, or provide mobile phone numbers, SMS opt-in information, or text messaging consent to third parties or affiliates for their marketing or promotional purposes.
Mobile information and text messaging consent will be used only for the purposes described in this Privacy Policy and to provide communications and services you have requested or authorized.
We may use service providers that assist us in operating our communications systems and delivering messages on our behalf. These service providers may process information only as necessary to provide services to Alaya Health and Wellness and are not permitted to use your mobile information or messaging consent for their own marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties or affiliates for marketing or promotional purposes.
Cookies and Website Information
Our website may use cookies and similar technologies to help operate the website, remember preferences, understand how visitors use our website, and improve our services.
Cookies may collect information such as your browser type, device information, pages visited, and the amount of time spent on our website.
You may be able to control or disable cookies through your browser settings. Disabling cookies may affect certain website functionality.
How We Share Personal Information
We do not rent or sell your personal information.
We may disclose personal information to service providers that perform services on our behalf, such as website hosting, customer relationship management, appointment scheduling, payment processing, communications, analytics, and other business operations.
These providers are permitted to use information only as necessary to perform services on our behalf and are expected to appropriately protect the information they receive.
We may also disclose information when required by law, legal process, court order, or governmental request, or when reasonably necessary to:
Comply with applicable laws or regulations
Protect the rights, safety, or property of Alaya Health and Wellness, our customers, or others
Prevent or investigate fraud, misuse, or illegal activity
Enforce our agreements or policies
If Alaya Health and Wellness is involved in a merger, acquisition, reorganization, sale of assets, or similar business transaction, certain business information may be transferred as part of that transaction, subject to applicable privacy requirements.
Regardless of the circumstances described above, mobile phone numbers, SMS opt-in data, and text messaging consent will not be sold or shared with third parties or affiliates for their marketing or promotional purposes.
Protecting Your Information
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.
However, no method of transmitting information over the Internet or electronically storing information is completely secure. Therefore, we cannot guarantee absolute security.
Your Choices
You may choose not to provide certain personal information; however, doing so may prevent us from providing certain services or responding to certain requests.
You may request that we review or correct personal information we maintain about you by contacting us at the email address listed below.
You may unsubscribe from marketing emails by following the unsubscribe instructions contained in those communications.
You may withdraw your consent to receive SMS or MMS communications at any time by replying STOP to a message from Alaya Health and Wellness.
Information Relating to Minors
Our website and services are not intended to solicit personal information directly from children under the age of 18 without appropriate authorization or consent where required.
If we learn that we have collected personal information from a minor in a manner inconsistent with applicable law, we will take reasonable steps to delete or appropriately handle that information.
Links to Other Websites
Our website may contain links to websites operated by third parties. Alaya Health and Wellness is not responsible for the privacy practices, security, or content of third-party websites.
When you leave our website, we encourage you to review the privacy policy of the website you visit.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our practices, services, technology, or applicable requirements.
When changes are made, the updated Privacy Policy will be posted on our website with a revised “Last Updated” date.
Contact Us
If you have questions or concerns regarding this Privacy Policy or our privacy practices, please contact:
Alaya Health and Wellness
Email: admin@alayahealthandwellness.com